 Total assets | | 1 181 516 | 1 210 875 |
| Total assets | Financial assets held for trading | | 31 911 | 33 438 |
| Non-trading financial assets mandatorily measured at fair value through profit or loss | | 3 344 | 3 386 |
| Financial assets designated at fair value through profit and loss | | 64 | 62 |
| Financial assets at fair value through other comprehensive income | | 31 044 | 33 844 |
| Financial assets at amortised cost | | 899 624 | 917 911 |
| Derivatives - Hedge accounting | | 9 636 | 9 007 |
| Tangible assets | | 46 610 | 48 484 |
| Goodwill and other intangible assets | | 4 265 | 4 353 |
| Investments in subsidiaries, joint ventures and associates | | 5 495 | 5 598 |
| Miscellaneous | | 149 523 | 154 794 |
| Total equity and liabilities | | 1 181 516 | 1 210 875 |
| Total equity and liabilities | Financial liabilities held for trading | | 31 415 | 32 028 |
| Financial liabilities designated at fair value through profit and loss | | 13 498 | 14 431 |
| Financial liabilities measured at amortised cost | | 1 020 065 | 1 040 641 |
| Derivatives - Hedge accounting | | 14 538 | 14 294 |
| Provisions | | 4 692 | 4 786 |
| Miscellaneous | | 15 028 | 16 173 |
| Total equity and minority interest | | 82 280 | 88 522 |