| Number of outstanding credits | | 11 281 780 | 11 273 250 | 11 286 789 | 11 296 952 | 11 299 262 | 11 299 140 | 11 306 727 | 11 325 310 | 11 320 886 | 11 361 045 | 11 353 688 | 11 286 889 | 11 286 449 |
| Outstanding overdue credits |  Number | | 684 080 | 682 976 | 683 886 | 685 572 | 687 583 | 687 575 | 686 353 | 685 222 | 683 581 | 684 601 | 681 339 | 674 442 | 673 001 |
| Number | of which outstanding | | 549 866 | 550 624 | 551 876 | 554 187 | 557 311 | 555 936 | 554 657 | 554 342 | 553 826 | 555 653 | 554 236 | 547 939 | 545 399 |
| Arrears | | 3 135 467 | 3 123 566 | 3 129 163 | 3 129 320 | 3 137 313 | 3 118 771 | 3 118 743 | 3 113 948 | 3 096 701 | 3 108 297 | 3 082 153 | 3 043 075 | 3 028 769 |
| New credits | Number | | 147 460 | 127 724 | 137 030 | 132 255 | 121 427 | 132 592 | 122 705 | 126 331 | 123 983 | 137 271 | 106 159 | 129 388 | 119 758 |
| Credit amount | | 7 244 178 | 5 779 004 | 6 416 166 | 6 033 942 | 5 186 373 | 6 488 758 | 4 424 985 | 4 863 314 | 5 111 593 | 4 795 184 | 4 114 503 | 6 743 684 | 6 205 974 |
| Number of new overdue credits | | 12 621 | 12 005 | 11 906 | 12 856 | 13 662 | 12 778 | 11 402 | 11 684 | 11 919 | 12 496 | 12 631 | 10 813 | 9 627 |
| Number of borrowers with at least one | Credit | | 6 247 556 | 6 243 694 | 6 249 680 | 6 257 388 | 6 257 840 | 6 256 394 | 6 260 199 | 6 266 541 | 6 261 995 | 6 275 853 | 6 277 012 | 6 257 676 | 6 265 665 |
| Outstanding overdue credit | | 365 474 | 366 023 | 367 306 | 369 157 | 371 783 | 370 701 | 369 961 | 369 723 | 369 473 | 371 001 | 370 254 | 366 077 | 364 528 |